Effective Date: 2nd April 2026

At ARMENDES LTD, we are committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.

1. Information We Collect

We collect the following types of personal data:

Personal Identification Information

• Name
• Email Address
• Phone Number
• Billing and Shipping Address

Technical Data

• IP Address
• Browser Type and Version
• Device Information
• Usage Data (such as pages visited on our site, time spent, and interactions with content)

Payment Information

• Payment details (credit/debit card information) are processed through secure third-party payment processors and are not stored on our systems.

2. How We Collect Information

We collect personal information when you:

• Register on our website
• Place an order or request a quote
• Subscribe to our newsletter or marketing communications
• Contact us via email, phone, or live chat
• Use our website and interact with our services

3. How We Use Your Information

We use your information for the following purposes:

• To process your orders: We use your personal data to fulfill orders, provide quotes, and manage logistics and service execution.
• Customer Support: To respond to inquiries, assist, and resolve any issues.
• To improve our services: We may use your data to enhance the user experience, analyze website traffic, and improve service offerings.
• Marketing & Communications: With your consent, we may send you marketing materials, updates, and offers. You can opt out at any time.
• Legal Obligations: We may use your data to comply with legal requirements and regulations, such as tax and trade laws.

4. How We Protect Your Data

We take the security of your personal data seriously and implement a range of measures to protect it, including:

• Encryption: Sensitive information, such as payment details, is encrypted using secure technology.
• Access Control: We limit access to your personal data to authorized personnel only.
• Regular Audits: We regularly assess our data protection practices and security systems.

5. Sharing Your Data

We do not sell, rent, or share your personal data with third parties for their marketing purposes. We may share your personal data with trusted third-party service providers for the following purposes:

• Payment Processors: To process payments securely.
• Logistics and Delivery Partners: For fulfilling orders and shipments.
• Legal Compliance: If required by law or regulatory bodies.

These third parties are obligated to handle your data securely and only for the purposes specified by ARMENDES LTD.

6. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete information.
• Right to Erasure: You can request the deletion of your personal data, subject to certain conditions.
• Right to Restriction: You can request that we limit the processing of your data in certain circumstances.
• Right to Data Portability: You can request that your data be transferred to another organization or directly to you in a structured, commonly used format.
• Right to Object: You can object to the processing of your personal data for marketing purposes.

If you wish to exercise any of these rights, please contact us at info@armendesltd.com.

7. Cookies

We use cookies on our website to enhance user experience, analyze website usage, and tailor content. Cookies are small text files placed on your device. You can control cookie settings through your browser, including disabling cookies or receiving notifications when cookies are set. However, please note that disabling cookies may affect the functionality of our website.

For more information, please refer to our [Cookie Policy].

8. Third-Party Websites

Our website may contain links to third-party websites. Please note that this Privacy Policy applies only to data collected by ARMENDES LTD. We are not responsible for the privacy practices of other websites, and we encourage you to review their privacy policies when visiting third-party sites.

9. Retention of Data

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your data is no longer required, we will securely delete or anonymize it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically for any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights regarding your personal data, please contact us:

Email: info@armendesltd.com
Phone: 00357 7000 8001
Address: 59 Nicou Patichi, 3070, Limassol, Cyprus